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Without a doubt about Customer Service Representative

Without a doubt about Customer Service Representative

Business Description

Do you enjoy joining a thrilling group? Our company is interested in individuals who look for an excellent job in a company savvy company, and an opportunity to have lasting profession. Cash Mart is searching for those who deliver exemplary customer support, and now have a desire to push boundaries. You can expect competitive pay, advantages and a fast-paced place of work focused on developing leaders!

That are we?

Money Mart has been helping Canadians using their needs that are financial over 25 years. Whether you may need a pay day loan,|loan that is payday your cheque cashed, or just have to exchange some foreign exchange, cash Mart will be here to last. With branches available belated across Canada, it is easy payday loans Newfoundland and Labrador to understand why a lot more people choose us for fast, friendly, hassle-free solutions.

  • Specialties: Payday Advances, Cheque cashing, Foreign Exchange, Western Union, We purchase Gold, Fees
  • Industry: Retail, Product Sales, Financial Solutions
  • Business Size: 5001-10,000 workers
  • Launched: 1982

Job Description

What now ??

Into the customer care Representative part you are going to do all of it, sales, customer care, geographic area marketing, collections, protection of the shop, together with list continues on. Most of your function when you look at the CSR role is always to offer customer that is excellent through the supply of cash Mart Financial solutions.

DUTIES/RESPONSIBILITIES

• offer a level that is high of Service – regularly getting 90% or better within the customer support Sequence.• Offer and receive cash for / from another employee and record precisely and come into the purpose of purchase system (fine count all monies received and given out).

• enroll new clients quickly and effortlessly.• Improve all services and products.• Complete all product and solution deals when you look at the aim of purchase system.• Problem Loans quickly and risk that is efficiently ensuring methods are used. • money checks quickly and effectively ensuring danger evaluation techniques are used. • understanding of issuing procedures for several checks and start to become in a position to offer clients alternatives and incentives to come back if not able to finish the deal. • Sell benefits of ancillary services to clients and make sure all sales are properly recorded.• Enter client information totally and accurately in to the aim of purchase system.• Reconcile money float during the conclusion of shift.• Have a thorough familiarity with all security and safety procedures regarding the store and role-play on a daily basis (at minimum quarterly).• Know and implement all procedures associated with Recordable deals.• Considerable knowledge of all business policies and procedures.• Prepare collection files and help out with the collection procedure.• General workplace duties and appropriate utilization of all workplace gear.• Understanding of whom to get in touch with the situation of an urgent situation.• Everyday upkeep and maintenance of shop.• Effectively, available and shut the store and complete all documents accurately.• All the other task associated duties as directed by Management.

Skills

TRAINING

Twelfth Grade Diploma

EXPERIENCE

• 1-2 years customer support and cash managing

SKILLS

• Friendly, outbound, confident / issue solver, versatile, self-motivated, team player• Job Knowledge• Customer Service Orientation• product product product Sales Focus• Problem Solving• Accountability• Organization

More Information

We spend money on our workers, and provide considerable training, and development programs setting you up for future success. When we seem like a fit and you’re ready to begin a thrilling profession with a business that encourages worker development, use today! We seek out bright, energetic, determined folks who are thinking about learning and developing their job.

*Notice to Ontario Applicants – National Money Mart is devoted to accommodating applicant’s with disabilities to the position of undue difficulty through the recruitment, evaluation and selection procedure. In the event that you require accommodation in respect of the materials or procedures used at any time during this process if you are selected for an interview please notify National Money Mart. In the event that you require accommodation National Money Mart is going to work with you to find out simple tips to be practical.

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